Updating PSE 2021 updater freezes at 6%

Forum|Forum|4 years ago
October 29, 2021
2 replies
357 views

Help. I purchased a hard copy of PSE 2021 in January 2021. The first update was in March and it loaded fine. However, I cannot update to the latest as of Aug. The Creative Clud updater loads fine. But, then the update stops at 6%.

I am runing PSE 2021 on a Mac OS Catalina 10.15.7. Thank you for any help.

macOS

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Nancy OShea

Community Expert

Is this Photoshop Elements or Photoshop CC?

Nancy O'Shea— Product User & Community Expert

M

michaelc45374367Author

Participating Frequently

Photoshop Elements 2021. I am not sure if I should uninstall Elements and reload from my disk.

Jeffrey_A_Wright

Community Manager

Michael, what Adobe software and versions are currently installed on the computer?

Ged_Traynor

Community Expert

Moving thread to the Download & Install forum from Photoshop ecosystem

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