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Inspiring
March 24, 2013
Answered

Web design premium cs6 disc won't install...

  • March 24, 2013
  • 1 reply
  • 1181 views

Instead my autoplay is reading it as a picture disc and promts me to pick as you can see.  How would I go by fixxing this?

    This topic has been closed for replies.
    Correct answer kravings12319

    What happens if you execute that Install.app file?

    Are you trying to install on a Mac?  It might be a case where you have a Mac disc where you need to have a Windows disc.... the first image you showed earlier mentions Windows Explorer.

    If it is a Mac disk then chances are it will not work to activate a Windows installation from a download.

    If you know you ordered a Windows version then you probably need to contact Adobe to get the correct disk sent to you.

    If you mistakenly ordered the Mac version, then you can swap platforms if you follow the instructions on the page linked below:

    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html


    thanks, was mac disk lost my windows disc but just found it :3 problem solved

    1 reply

    Ned Murphy
    Legend
    March 24, 2013

    Did you try clicking the link at the bottom "View More AutoPlay options in Control Panel" ?

    If that doesn't pan out, try that General optiuon and use Windows Explorer to see what files are there.

    Inspiring
    March 25, 2013

    I have tried the view more options and it doesn't help at all, installation instructions doesnt help and yeah no setup or nothing :/

    Ned Murphy
    Legend
    March 25, 2013

    Does that Installation Instructions PDF have any useful information?