Weird error: "The application “Creative Cloud” is not open anymore."

Forum|Forum|3 years ago
October 6, 2022
1 reply
1511 views

The last instance of this I found on this forum is from 2016. When I try to launch Creative Cloud I get this error message (on macOS Monterey 12.6). I can reinstall, it works, then after a reboot or shutdown in the evening... it just won't open again.

Currently I can't install it new either. It does the install, then just doesn't open any window. My installed programs continue to work. It's new behavior, so the 2016 post (even if it weren't locked) is no help.

This topic has been closed for replies.

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Ben M

Community Expert

In weird instances like this on a Mac, the next thing I would do is try another user account and see if the same issue persists there. This could be a case of user account corruption where the best resolution is to move your documents (and minimal library items) to your new user account and start using that moving forward.

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LarsE9Author

Participating Frequently

I'll see if that helps, thanks! Remembered there's also https://creativecloud.adobe.com/apps/all/desktop (which works) to keep things up to date/install from.

kglad

Community Expert

@LarsE9, when you restart your computer and see that message, what happens if you doulble click adobe cc in the mac hd>applications>adobe creative cloud folder

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