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Participant
November 5, 2021
Question

Why is Creative Cloud running slowly/Why can't I delete Adobe Animate?

  • November 5, 2021
  • 1 reply
  • 154 views

My free trial for Animate expired some time ago, but I never could get around to unistalling it until 2 days ago. I tried uninstalling it manually from the Uninstall settings menu on Windows (screenshot here):

But, when I tried uninstalling it through this menu, Creative Cloud pops up. It takes forever to load, and I close it out after about a minute. The next day, I tried inunstalling Creative Cloud and it takes me to a loading screen in Creative Cloud, so I left it there and went to my kitchen to get a snack. But, when I get back to my computer, ITS STILL LOADING! I was like, "Thats weird. I'm gonna try again tomorrow." Tomorrow arrives, and I try it again, same result. I have a good WiFi connection, with my specs being an i5 and 8gb RAM, so idk what the problem is.

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1 reply

kglad
Community Expert
Community Expert
November 9, 2021