• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Xd shortcut icon missing after installation

Advisor ,
May 15, 2017 May 15, 2017

Copy link to clipboard

Copied

I'm on Windows 10 and have just installed Xd but it's not installed in my Program files / Adobe folder, and when I place a search it appears in my windows menu where it's not by default. So I always have to search for it. It's not possible to locate the program icon in my Windows file browser so I can't make a shortcut to desktop. It's like Xd has hidden itself somewhere on my machine but yet its "nowhere" to be found in the file structure on my drive. What's up?

TOPICS
Creative Cloud

Views

1.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , May 15, 2017 May 15, 2017

can you open it via your cc desktop app?

Votes

Translate

Translate
Community Expert ,
May 15, 2017 May 15, 2017

Copy link to clipboard

Copied

can you open it via your cc desktop app?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
May 16, 2017 May 16, 2017

Copy link to clipboard

Copied

Yes, I can open it via Apps in the CC installer. But why can't I locate a desktop shortcut? Every other app I have installed are available as shortcuts when I looked them up in my Windows file browser, but not Xd. I've always found the CC installer to be somewhat unstable, so I always open my apps on my desktop with shortcut icons. They are always available.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 16, 2017 May 16, 2017

Copy link to clipboard

Copied

are you using 'experience design' in your search or 'xd'?

and you can use your log files to see where xd was installed, Troubleshoot Adobe Creative Cloud install issues with log files

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
May 16, 2017 May 16, 2017

Copy link to clipboard

Copied

LATEST

I use both words / expressions. Sorry, I don't have the time to read trough miles of technical text like that. I hope Adobe don't expect people in general to plough that field. No offense to you however, it's not your personal fault that Adobe has left their paying customers for dry.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines