The two processes that are making the processor run at max are CCLibrary and CCXProcess. Any idea?
I have the same problem since two days. Today I have uninstalled all Adobe Products. Deleted everything related to Adobe and made a clean install of the Creative Cloud. After this I have the same issue as before. Please help!
Kindly try to close the following process, restart the machine and check if it is still the same.
Nothing changed to me too. As I said in my comment, I've made a clean install too this morning to try to solve the issue.
Nothing changed here, same processor consumption and Libraries not working .
I've created a dummy user on my MacBook, started session on it and logged with my CC credentials and everything is normal, so there is something on my user preferences that is creating the problem. Maybe the better choice will be an OS X clean installation...
Kindly share the version of Creative Cloud that is installed on your machine, so that we can try to assist you appropriately. We would also like to know since when you are observing this behavior.
Creative Cloud 22.214.171.124. The strange behavior started yesterday. Libraries are not working since then. And CCXProcess and CCLibrary starts over and over and always putting the CPU up to 100%
Thanks for your investigation. I have also Creative Cloud 126.96.36.199. The behavior started also yesterday.
Thank you for sharing the details. Let me take this further, and I would get back to you in case additional details are needed.
Same problems and task manager processes here....tying up the memory, causing a screen refresh on the desktop every few seconds....and that is when I am NOT using any of the apps. Happening since the update to 188.8.131.52 yesterday. Hoping a solution comes quick, I earn my living with sales, and the problems editing product photos during the Christmas sale season is going to take a huge chunk out of my annual income.
Same Problem here too. 100% CPU on "CCXProcess" and "CCLibrary" since update to 184.108.40.206 yesterday morning.
I can kill the Processes, but they reappear after reboot (without starting Creative Cloud or any other CC Application).
Quick fix would be appreciated
Me too, my fans in my MacBook Air and MacBook Pro were really noisy and not stopping for a minute after shut down. When I killed CCXProcess and CCLibrary the fan noise stopped. I hope the most recent update a few minutes ago will fix this.
What version do you have with the most recent update?
A patch has been released recently, kindly check your Creative Cloud version and make sure that it is updated to v220.127.116.11. We would like to know if the behavior is now usual or the issue still persists.
Thank you for your patience and cooperation.
I've updated both my MacBook Air and MacBook Pro to v18.104.22.168 and both still have CCXProcess and CCLibrary at ~>99 %CPU. I still have to quit both to get the fan to stop being so noisy.
Thank you for the update, let me get this checked.
I have the same problem since yesterday - and confirm: 22.214.171.124 doesn't solve the problem. Working with LR is impossible - any help is appreciated! Thanks!
Hi Atul Saini is there any update on this issue today? I'm having the same issue as these folks. CCLibrary and CCXProcess are consistently between 99 and 100% of the CPU when I have no Adobe CC products open. And I've just completed All Updates.
Where do I get the latest release? I uninstalled CC Desktop and got the version from the download area: It´s still version 126.96.36.199 ("Preferences" -> Field "App-Version"). But in the Info.plist of the downloaded package (right-click "creative cloud installer" > Show Package Contents) it´s named 188.8.131.52
And, Same result here: CCLibrary and CCXProcess are running at 99,9% CPU with version 184.108.40.206
Add me in. Same two processes. Both 100% all the time. CC Cloud version 220.127.116.11 (wouldn't change if I try and update the app, still says 18.104.22.168)
...to add to my previous post. At least the CCXProcess launches itself again and again, although I shut it down every time when I realize that it's eating up my CPU again. It just adds to the annoyance.
Any help would seriously be appreciated.
Yes, I have the same behavior. Killing does not help, cause the process is starting again after some minutes. I uninstalled the whole application. 100% CPU and a noisy fan isn´t funny at a production system.