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I'm trying to install the creative cloud app on my new laptop in order to use photoshop for school. However, everytime I try to open the CC app to do so, these 2 messages pop up.
Of course I've tried 3 times do disinstall and re-install the program, but it keeps repeating this message and it doesn't seem to have a specific error code.
Does anybody know how to fix it? It would be very appreciated.
That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Just to add- I've tried repairing it too but after 2% of loading it says that I need to be connected to the internet when I have full bars
thank you! it worked!