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Samuwhale
Samuwhale
Participant
July 14, 2016
Answered

Unable to install Creative Cloud (Error 44)

  • July 14, 2016
  • 1 reply
  • 4027 views

Okay so I recently got a new laptop and am currently trying to install Creative Cloud but keep encountering an error.

Here's a picture of the error, it translates to: Installation program could not create essential folder/file. Install again. (Error: 44)

8665236ebb8b28f8b2b2915c726892f0.png

I've tried pretty much everything: running it as admin, running it from a different file directory, turning AVG and Malwarebytes off, did a ''sfc /scannow'', cleaned the %temp% folder, ran the Cleanup Tool. Absolutely nothing seems to work, and I'm pretty clueless now.

Anyone have any clue on what to do?

Thanks in advance for the help,

Sam

This topic has been closed for replies.
Correct answer Bani Verma

Hi Sams66276009,

I understand your concern. As you have mentioned that you have already tried the basic troubleshooting and it still doesn't work, i would recommend you to follow the troubleshooting steps in the following thread: Error code 44

You are welcome to update this discussion in case you need further assistance

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
July 14, 2016

Hi Sams66276009,

I understand your concern. As you have mentioned that you have already tried the basic troubleshooting and it still doesn't work, i would recommend you to follow the troubleshooting steps in the following thread: Error code 44

You are welcome to update this discussion in case you need further assistance

Samuwhale
SamuwhaleAuthor
Participant
July 14, 2016

Thank you, that seemed to have worked!

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
July 14, 2016

You're welcome

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