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JoelRG25202075
Participating Frequently
March 21, 2023
Question

Ability to disable Cloud storage

  • March 21, 2023
  • 6 replies
  • 11767 views

We are a government organization with strict data residency requirements.

 

Please add the ability to fully disable Adobe cloud storage (specifically in Creative Cloud Enterprise and Acrobat Pro Enterprise for our purposes).

6 replies

Abambo
Community Expert
December 6, 2023
quote

How To Stop Adobe Acrobat From Saving to Cloud


By @PositiveEnergy1


This does not address the OP's problem.

ABAMBO | Hard- and Software Engineer | Photographer
JoelRG25202075
Participating Frequently
December 5, 2023

This only disables the menu option to save within Adobe Acrobat.  Creative Cloud applications will still have the option of saving to Adobe Cloud.

Abambo
Community Expert
December 6, 2023

The only way I know to restrict access is to block certain addresses: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

You need to check what can stay open and what needs to stay open.

ABAMBO | Hard- and Software Engineer | Photographer
JoelRG25202075
Participating Frequently
October 5, 2023

We are a government organization with strict data residency requirements.

 

Please add the ability to fully disable Adobe cloud storage (specifically in Creative Cloud Enterprise and Acrobat Pro Enterprise for our purposes).

jane-e
Community Expert
October 16, 2023

@JoelRG25202075 

 

I've merged this duplicate post that you posted in a different board with the one from March. 

 

Jane

JoelRG25202075
Participating Frequently
October 17, 2023

I had just followed the process from kglad..

 

Joel

Adobe Employee
March 22, 2023

@JoelRG25202075 access to creative cloud storage cannot be completely disabled via Adobe Admin console as of now. An Admin can create a package with "enable file sync" as unchecked and deploy on user machines. Apart from that blocking the following URLs via firewall will also restrict the user to access Adobe CC storage via web browser. 

Assets.adobe.com

Assets2.adobe.com

https://helpx.adobe.com/ca/enterprise/using/customize-creative-cloud-app.html#using-service-config 

New Participant
January 3, 2025

Also, is it possible to remove this as the "Correct answer"? Since this request is not resolved.

 

Joel

kglad
Community Expert
February 20, 2025

to make a request about the admin console, the cc desktop ideas forum is the location usually used because there is no enterprise/teams ideas forum.

kglad
Community Expert
March 21, 2023

<moved from cc desktop >

JoelRG25202075
Participating Frequently
March 21, 2023

Hi there, you just deleted my other request "Administrator access to cloud storage folders" as a duplicate, which is a different topic than this one.

 

That request was to allow Administrators the ability to access all users cloud storage data - The ability to download, delete etc.

kglad
Community Expert
March 21, 2023

ok, i'll move it here.