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Access to Admin Console

New Here ,
Aug 03, 2023 Aug 03, 2023

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I am an Administrator of our Adobe for Teams account and I can't get access to Admin Console. How can I get access to AC as no one else operates Adobe in my company?

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Admin console

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correct answers 1 Correct answer

Adobe Employee , Aug 04, 2023 Aug 04, 2023

Hi @Anna2021 

if you are the primary admin on the account, you should have access to login, in case you are a secondary admin on the admin console, your rights could have been revoked by the admin, please check within your organization who is the primary admin on the admin console and they can provide you access.

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Community Expert ,
Aug 03, 2023 Aug 03, 2023

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the account owner/subscriber has access to the admin console and can designate others to be admins.

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Adobe Employee ,
Aug 04, 2023 Aug 04, 2023

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Hi @Anna2021 

if you are the primary admin on the account, you should have access to login, in case you are a secondary admin on the admin console, your rights could have been revoked by the admin, please check within your organization who is the primary admin on the admin console and they can provide you access.

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