Acrobat 11...deployment to CS6 users

Hi Hawz,

Thanks for the response. My question is specific to upgrading Acrobat X to Acrobat XI on computers that have it as part of CS6...please see below for specifics.

I opened a Adobe Gold Support case (reference# 183712736) for a formal answer...

Key points from Adobe Gold Support:

• CS6 comes bundled with Acrobat X and they share the same serial number.
• The bundled copy of Acrobat X cannot itself be updated to Acrobat XI.
• If Adobe releases an update to CS6 (CS6.1 ?) it will include Acrobat XI.
• If Adobe does not release an update to CS6, users will have to wait for CS7 to get Acrobat XI.
• If a CS6 user wants Acrobat XI now, they will need to purchase a full copy of Acrobat XI.

Adobe CS historical updates:

• CS2 included Acrobat 7
• CS2.3 included Acrobat 8        <-- free update to Acrobat via ELA
• CS3 included Acrobat 8
• CS3.3 included Acrobat 9        <-- free update to Acrobat via ELA
• CS4 included Acrobat 9
• CS5 included Acrobat 9
• CS5.5 included Acrobat X        <-- free update to Acrobat via ELA
• CS6 includes Acrobat X
• CS6.x may or may not be released, if it is, it will include Acrobat XI.
• CS7 will include Acrobat XI (ETA sometime in 2013)

SUMMARY: Our CS6 users need to know if/when they will be getting Acrobat XI...given the above, it looks like our client will need to spend more money or wait. Where in the past our CS users got Acrobat upgrades via incremental updates to the suite, it looks like this isn't the case anymore.

Not. Good.

Thanks,

Don