Hi!
We purchased 4 TLP Volume Licensed seats of Acrobat Standard 2017 through CDW, and successfully see them in our LWS console, we can download them from there, no problems there.
The software will be deployed on four HP Z2 G4 workstations which shipped with Windows 10 Professional from the factory.
We do not use master images or SCCM as it does not make sense given the number of desktops we have.
However, I do take Clonezilla images of PCs just before the first boot before the initial HP factory windows OOBE setup,, and at least one more time, namely right after I have configured the PC with everything the specific end user will need as a baseline, in-AD-Domain PC with their Windows User Profile ready to go: OS and Windows look and feel changes, Start Menu reconfig and De-Bloating, Utilities, Windows and HP driver updates, etc etc etc, in the exact state in which the PC is deployed to the end user, after which data transfer can begin. This includes all utilities and applications, everything short of the Check Point Endpoint Security client.
In that image, I install all the volume licensed appllications, configured perfectly for the end user's workflow, all activated and registered.
To keep things simple and manageable, I do not want these installations to be associated with individual (or ANY for that matter) Adobe ID's in terms of activations
I thankfully guessed correctly (I hope) in skipping the "sign in to an Adobe ID" step in the Acrobat 2017 Standard install procedure, because I would like to do things just as they were done with Acrobat Std IX and versions prior, namely have the software activated on the PC itself (each PC is used by only one end user), without a cloud login. I do not want to have to keep track of 4 or more logins and knowing their individual passwords just to be able to deal with license activation.
It is the reason we went with the TLP volume licenses in the first place.
This begs these questions, to which I have not been able to find concrete Adobe documentation or forum posts:
- How can I verify that Acrobat 2017 Standard has activated if I chose the "Skip" button during the install at the point where it tells you you MUST sign in to activate the product?
- How do I DE-activate the software if I will NOT be maintaining a per user Adobe ID? In the past, (Acrobat Std XI, etc) I could deactivate by uninstalling or selecting deactivate from the help menu, but I don't see this option anywhere
- If I must retire a machine because it is obsolete, or the hardware is dead, rendering the clonezilla image useless on a new PC, how would I deactivate it? I don't see anything in the LWS website indicating activated seats of the software. Is there a support number I need to call?
- I am assuming that hitting SKIP was the correct choice of action, even though I should not have been presented with the dialog box telling me I MUST log in to activate the software, namely because I entered a serial number during installation.
With that said, will my end users ever see a sudden pop up prompt as some have mentioned on forums asking them to log in to an Adobe ID?
Thanks in advance.
Chris.
1 Correct answer
8
Replies
AdChoices