Adobe XD 36 update not available

[timomajerski]

The update for XD version 36 s not showing up in creative cloud app, only 35 is visible.  I tried suggested methods of restarting creative cloud app, signing in/out, reinstalling XD, nothing helps.

Running MacOS Catalina 10.15.7

Thank you

[SuJoshi]

Hello,

Please confirm if you have  "AdobeUpdater.Overrides" file under the following location /Library/Application Support/Adobe/AAMUpdater/1.0.

Check both the system library and user library for this file. If yes, then you need to contact your internal IT team.

[timomajerski]

I was able to locate it only under User//Library/Application Support/Adobe/AAMUpdater/1.0.

[SuJoshi]

Kindly contact your internal IT team as it seems that the updates are managed by them.

[Daniel5E05]

I have the same issue, but can only see a "AdobeUpdaterPrefs.dat" file in the following location /Library/Application Support/Adobe/AAMUpdater/1.0.  Is there another way to solve this issue?

Running MacOS Catalina 10.15.7

[SuJoshi · Accepted solution]

Kindly move that file on the desktop, sign out from the creative cloud, and log in again to check if you are getting the latest version. If the issue persists, I would recommend contacting your internal IT team who would be able to raise a support case with Adobe to look into this matter.