• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

All Adobe apps "not compatible" with my PC

New Here ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

Everytime I try to download any Adobe app (Illustrator, Photoshop, Premiere Pro, etc.) it says that I must update my system or to "open link on a compatible computer".
Here are my system specs:

Processor AMD Ryzen 5 3600 6-Core Processor 3.63 GHz
GPU AMD Radeon RX 5700 XT
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 22H2
Installed on ‎14/‎08/‎2022
OS build 19045.5011
Experience Windows Feature Experience Pack 1000.19060.1000.0

I'm a student trying to do some work on my personal computer so I'd like to get this issue resolved ASAP.

Views

196

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 28, 2024 Oct 28, 2024

Do not use the Opera browser

Votes

Translate

Translate
Community Expert ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

update your default browser.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

Do not use the Opera browser

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

LATEST

Switched to google chrome and it worked instantly, thanks 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

Hi there,

 

Thank you for reaching out. After reviewing your account, I can confirm that an active Enterprise subscription is associated with the Adobe ID used for this query. I recommend contacting the system administrator for your organization’s Adobe contract to verify that the correct licenses have been assigned to your account. They’ll be able to review and adjust any necessary permissions.

 

Please let us know if there’s anything further we can assist with.

 

Regards,
^AN

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines