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J
jpipdw1
Participant
October 2, 2012
Answered

AUSST - not able to view XML files to verify correct IIS setup

  • October 2, 2012
  • 2 replies
  • 5138 views

We are setting up our Adobe Update Server in a Windows Server 2003 R2 32 bit environment.  I’ve followed the Adobe tech notes on setting up the server with IIS 6.  I’ve modified the settings in IIS, including adding the .xml definitions to the asp.net web.config file located in C:\windows\Microsoft.NET\Framework\v2.0.50727\CONFIG.

The issue we are having is this:  I am attempting to verify the updaterfeed.xml file as per the documentation, but it is not displaying.  I have enabled directory browsing, which allows me to click through every folder until I get up to the following path:

http://ourserver/updates/Adobe/CS/webfeed/oobe/aam10/win/updaterfeed.xml

None of the xml files are displaying.  I’ve verified the MIME type for XML as:

text/xml

These are the lines I’ve added to the asp.net web config:

<add path="*.zip" verb="*" type="System.Web.StaticFileHandler" />

<add path="*.xml" verb="*" type="System.Web.StaticFileHandler" />

<add path="*.dmg" verb="*" type="System.Web.StaticFileHandler" />

<add path="*.crl" verb="*" type="System.Web.StaticFileHandler" />

<add path="*.sig" verb="*" type="System.Web.StaticFileHandler" />

 

Also, according to the Adobe tech note for setting up AUSST states the following:

As a simple test to check that the web server is running correctly, check that the updaterfeed.xml files on

the update server can be accessed from browsers on the client machines. Essentially, you need to ensure

that the web server is working, independent of the Adobe Update Server Setup Tool.

Can you tell me what I may be missing, or point me in the right direction?  There are no ASP.net errors in the event viewer.

    This topic has been closed for replies.
    Correct answer r_baiswar

    Hi,

    This error is thrown only when Updater is not able to connect to update server. we need more information.

    can you please share updater logs created at -

    Win:          C:\Users\labuser\AppData\Local\Adobe\AAMUpdater\1.0\

    Mac:          /Users/<user name>/Library/Application Support/Adobe/AAMUpdater/1.0/

    please zip and send across all the logs in the above mentioned folder to rbaiswar@adobe.com

    thanks,

    Rahul | Adobe Systems


    Hi, thanks for sharing the logs. from logs it seems that updatefeed.xml file has got corrupted.

    There are 2 steps to resolve this -

    remove (take a backup of it) /updates/Adobe/CS/webfeed/oobe/aam20/win/updaterfeed.xml from server setup by AUSST and then run AUSST in incremental sync mode (option 2).

    if this also doesnt solve the issue then please share the logs again. also share the updaterfeed.xml file.

    thanks,

    Rahul | rbaiswar@adobe.com

    2 replies

    F
    Freemond
    Participant
    October 16, 2012

    This is my web.config to deal with the issue:

    <?xml version="1.0" encoding="UTF-8"?>

    <configuration>

        <system.webServer>

            <handlers>

                <add name="XML" path="*.xml" verb="*" type="System.Web.StaticFileHandler" />

                <add name="ZIP" path="*.zip" verb="*" type="System.Web.StaticFileHandler" />

                <add name="CRL" path="*.crl" verb="*" type="System.Web.StaticFileHandler" />

            </handlers>

        </system.webServer>

    </configuration>

    I created a specific website for it, so this file is as the top of the file structure.

    I had the same problem, when I looked at the IIS Logs the I was getting a HTTP 406 for the XML files being severed by IIS.

    J
    jpipdw1Author
    Participant
    October 16, 2012

    I have those entries in my web.config already - but I tried creating a separate web.config and still did not work.  The actual error number according to the IIS logs is 500.  Thank you for your help though!

    R
    Adobe Employee
    r_baiswar
    Adobe Employee
    October 31, 2012

    Hey guys,

    Thanks for the feedback so far - our test today failed.

    We have created the XML file AdobeUpdater.Override for both Mac and Win clients, and tried doing a test today.  We have verified that the paths are correct using our web browsers.  I have also verified that the client is making a connection to our web server, and trying to access updaterfeed.xml.

    IIS logs (hidden IP addresses for security reasons)

    Mac client:

    2012-10-26 18:57:55 W3SVC409905858 10.1.1.10 GET /updates/Adobe/CS/webfeed/oobe/aam20/mac/updaterfeed.xml - 80 - 10.1.1.12 AAM+Updater+1.0 200 0 0

    Windows client:

    2012-10-26 19:26:08 W3SVC409905858 10.1.1.10 GET /updates/Adobe/CS/webfeed/oobe/aam20/win/updaterfeed.xml - 80 - 10.1.1.12 AAM+Updater+1.0 200 0 0

    The Adobe Application Manager on both Mac and Windows platforms says "The update server is not responding.  The server might be offline temporarily, or the Internet or firewall settings may be incorrect."

    Is there anything we may have missed?   Yes, we have verified the path is correct to the XML file by using our web browser - and as you can see the IIS log file is showing that the .xml file is trying to be accessed with an HTTP response of 200 - OK.

    Here is the XML that will be deployed to Macs, just as an example:

    <?xml version="1.0" encoding="UTF-8" ?>

    <Overrides>

    <Application appID="webfeed">

    <Domain>http://ourserver</Domain>

    <URL>/updates/Adobe/CS/webfeed/oobe/aam10/mac/</URL>

    <Port>80</Port>

    </Application>

    <Application appID="webfeed20">

    <Domain>http://ourserver</Domain>

    <URL>/updates/Adobe/CS/webfeed/oobe/aam20/mac/</URL>

    <Port>80</Port>

    </Application>

    <Application appID="updates">

    <Domain>http://ourserver</Domain>

    <URL>/updates/Adobe/CS/updates/oobe/aam10/mac/</URL>

    <Port>80</Port>

    </Application>

    <Application appID="updates20">

    <Domain>http://ourserver</Domain>

    <URL>/updates/Adobe/CS/updates/oobe/aam20/mac/</URL>

    <Port>80</Port>

    </Application>

    </Overrides>


    Hi,

    This error is thrown only when Updater is not able to connect to update server. we need more information.

    can you please share updater logs created at -

    Win:          C:\Users\labuser\AppData\Local\Adobe\AAMUpdater\1.0\

    Mac:          /Users/<user name>/Library/Application Support/Adobe/AAMUpdater/1.0/

    please zip and send across all the logs in the above mentioned folder to rbaiswar@adobe.com

    thanks,

    Rahul | Adobe Systems

    biswas_abhishek
    biswas_abhishek
    Participating Frequently
    October 3, 2012

    Hi There,

          Updaterfeed.xml should not open in the browser as it is not a properly structured XML. The idea is to see if you are able to do a directory browsing or not which I believe you are able to. So I think you are good to go ahead and give it a try.

    Thanks,
    Abhishek | abhishek.biswas@adobe.com

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