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Código de error 10000

New Here ,
Oct 21, 2024 Oct 21, 2024

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Hola, el sistema me da error 10000 en uno de los equipos donde tengo instalados PS, Lr, etc, y no me deja iniciar sesión e ninguna aplicación, ¿qué se puede hacer?

 

No podemos verificar el estado de tu suscripción

alberto5F97_0-1729532735718.png

Muchas gracias por la ayuda

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correct answers 1 Correct answer

Community Expert ,
Oct 21, 2024 Oct 21, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

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Alberto, thanks for your question. I don't see an individual membership under the account you used to post to this public discussion forum. Please make sure you are following the steps listed in https://adobe.ly/3Uht73K and using the Account Chooser to select the account managed by your University. Have you already been in contact with your school's Creative Cloud plan administrator about the error? ^JW

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