Código de error 10000

[alberto5F97]

Hola, el sistema me da error 10000 en uno de los equipos donde tengo instalados PS, Lr, etc, y no me deja iniciar sesión e ninguna aplicación, ¿qué se puede hacer?

No podemos verificar el estado de tu suscripción

Muchas gracias por la ayuda

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[kglad · Accepted solution]

https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-inst...

[Jeffrey_A_Wright]

Alberto, thanks for your question. I don't see an individual membership under the account you used to post to this public discussion forum. Please make sure you are following the steps listed in https://adobe.ly/3Uht73K and using the Account Chooser to select the account managed by your University. Have you already been in contact with your school's Creative Cloud plan administrator about the error? ^JW