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hungp70213979
Inspiring
June 26, 2024
Answered

Cannot access my existing Behance profile

  • June 26, 2024
  • 2 replies
  • 650 views

I cannot access my existing Behance profile. When I login, it always access the new profile without project posted. 

 

I still receive my Behance notification via my email. 

 

Please help!

Correct answer Bani Verma

Hi there, 

 

For Behance issues, submit a support request to Behance below.

https://adobe.ly/45ItR6p

They typically reply by email within 24 hours, except on weekends & holidays. Check your spam folder.


^BS

2 replies

hungp70213979
Inspiring
June 27, 2024

Request here and solved: https://adobe.ly/45ItR6p

 

"Your Behance profile was connected to a business account that has closed.
 
I've linked your Behance account to the Personal Profile of your AdobeID. To verify that the swap worked, please clear your browser cache OR open a Private Window on your browser and log in. After entering your email address, you should be met with a Profile Chooser; please choose Personal and log in."

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
June 26, 2024

Hi there, 

 

For Behance issues, submit a support request to Behance below.

https://adobe.ly/45ItR6p

They typically reply by email within 24 hours, except on weekends & holidays. Check your spam folder.


^BS

hungp70213979
Inspiring
June 27, 2024

Solved. Thank you!

New Participant
January 7, 2025

How did you solved because i have the same problem