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Cannot share team libraries with my team

New Here ,
Dec 02, 2021 Dec 02, 2021

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Hello, on Team account I am an administrator and i have made  a library for my team but no one seems to see it in their account. I have them all under my master account and they cannot see it. I have tried inviting them directly but it still does not show up in their notifications. 

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New Here ,
Apr 21, 2022 Apr 21, 2022

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Same issue, please help Adobe.

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Adobe Employee ,
Apr 22, 2022 Apr 22, 2022

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Hi Antonea,

 

We understand that you are having issues with sharing Team Libraries, Make sure that the following things are in check before the libraries are being shared:

 

The users have to accept the invite in order to get access to the files been shared.

iCharles_0-1650630618554.png

 

The Organisation has to be on Business Storage, i.e the storage tab in the Admin Console.

 

For further information regarding Creative Cloud Libraries for Business click here.

 

Hope this helps!
Charles.

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