Cant use the function "Invite to edit"

Question

We have a team account. The problem is that if we want to invite the owner of the team account to edit a cloud file the error message says: The Admin already has access to the files. But in the account of the admin, the files dont appear. Talked to 5 employees on the phone and chatted with 10 people. Nobody can help me. And this is a key function we need to have to work properly in our company.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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