CC seems not to recognize my pc / licensing error

[optimistmotion]

Hi

This morning, while opening AE, I received a message that all available (2) licenses are occupied.
What is weird is that one of the licenses is my own PC where CC is currently running.
When I signed out from the license running on my PC, AE closed. I opened AE again, and the same popup appeared. I signed out again, and this time AE remained running. Why? 

[optimistmotion]

UPGRADE.

Now, after another restart of the AE, I still got the popup with the same information. To continue working with AE I had to sign out from ALL the active accounts. What stupidity is this?

[kglad]

also enable 2fa

are your adobe apps all installed on your os drive?

[optimistmotion]

Yes, they are.

[kglad]

ok.  

is everything working ok, at least, after a computer restart.

[Shivangi_Gupta]

Hi there,

We are sorry for the trouble. Could you test the issue after verifying the subscription once? https://adobe.ly/4n9plFC

Let us know if it brings any change.

^Shivangi

[Shivangi_Gupta]

Hello,

I'm juct checking in to see if you tried the suggested steps.
Also, I noticed that you have a Team's license. I'm moving this thread to the Enterprise & Teams community. Please try the steps suggested above and keep the thread updated. Our experts will help you.

[optimistmotion]

The problem sorted out overnight by itself. Now things work again.

[kglad]

good to hear!

[nishu_kush]

Thread moved to the Account, Payment, & Plan forum.

Thanks,
Nishu