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corey.ferguson
New Participant
December 9, 2019
Answered

Change license without re-installing

  • December 9, 2019
  • 1 reply
  • 1239 views

Hello,

 

I work for a high school district and my boss is currently in charge of giving us our CC packages for our iMac labs. We've had problems in the past with just trying to uninstall the Suite and installing the new one. So we've been re-imaging the computers just to put CC back on. In any case, my boss gave me a current package for another school so now I'm using their licenses instead of mine. Would I be able to create just a license package and install it and have my licnese be used instead of the other school?

 

Example:

High school A has 37 iMac computers that are using High School B's license. Can I create a package with only the license and install it so High school A uses it's own licenses? I hope this makes sense. 

This topic has been closed for replies.
Correct answer ___Dom___

In theory, you should be able to install the package created from High School B's Admin Console to use their licenses instead. If this fails on the first system, you may need to deactivate the licenses using the Adobe Licensing Toolkit command, e.g.

 

adobe-licensing-toolkit.exe --deactivate

 

More details here: https://helpx.adobe.com/enterprise/kb/sdl-toolkit.html 

1 reply

___Dom___
Community Manager
___Dom___Community ManagerCorrect answer
Community Manager
December 10, 2019

In theory, you should be able to install the package created from High School B's Admin Console to use their licenses instead. If this fails on the first system, you may need to deactivate the licenses using the Adobe Licensing Toolkit command, e.g.

 

adobe-licensing-toolkit.exe --deactivate

 

More details here: https://helpx.adobe.com/enterprise/kb/sdl-toolkit.html 

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