Create Cloud doesn't allow me to add other license.

[saknarin5EDD]

I have 2 license Adobe but one of the license fell out and cannot be added again. (attached pic below) How can I do? 

**Image removed by the moderator as it contained PII**

[SuJoshi · Accepted solution]

@saknarin5EDD It seems like a provisioning issue. Kindly contact the support team so that they can check the details in the backend. You will find the direct phone number in the Adobe admin console under the Support tab or initiate a chat which is available 24/7.