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deanyama
Participant
May 23, 2011
Question

CS 5.5 and Acrobat

  • May 23, 2011
  • 3 replies
  • 10179 views

I have Acrobat X as a part of CS Design Premium 5.5, and I'd like to use the Customization Wizard to control the options.  Since 5.5 now includes Acrobat as part of the installer, I can't control the options, only whether it's installed or not.  Running the Customization Wizard on the extracted Acrobat (acropro.msi) does not allow me to use the CS 5.5 serial number.  I'm stuck now with a choice of rolling out a full install of Acrobat (which I don't want), or no Acrobat at all.  They seemed to have left out the needs of the enterprise in the latest release, or there's some update to the Application Manager forthcoming to address this issue.   Any guidance you may have would be appreciated.  Have you deployed CS 5.5 with custom Acrobat settings?

Thanks in advance,

-Danny

This topic has been closed for replies.

3 replies

Seattle_User
Seattle_User
Participating Frequently
August 9, 2011

If anyone is still monitoring this thread, I'm wondering if you've run into AAMEE 2.0 appearing to include Acrobat X Pro in the installer window (I see the icon and checkbox and it is selected), but after the package MSI is run, there's no Acrobat. What's not fully clear to me from reading this thread is whether the suite serial number I have should *never* be entered through AAMEE if we plan to deploy Acrobat, or only if we plan to do further customizations to Acrobat after it's been built in the AAMEE MSI?

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity Manager
Community Manager
August 9, 2011

AAMEE doesn't support Acrobat. You can (and must) deploy Acrobat separately. Customize it with the Wizard and deploy via your favorite method as described in the Acrobat Admin Guide. You should not use a serial for Acrobat deployments included with the Suite. So . . . :

  1. Deploy the suite via AAMEE with the suite’s serial number.
  2. Deploy Acrobat separately.

Read this blog and get the installation documentation: http://blogs.adobe.com/oobe/2011/01/aamee-and-the-suites.html

Ben

Seattle_User
Seattle_User
Participating Frequently
August 9, 2011

Ben, I am thoroughly confused then. The link you sent says that AAMEE 1.2 won't support Acrobat installation, but this link (http://blogs.adobe.com/oobe/2011/05/aamee-2-0-and-ausst-2-0-live.html) says that AAMEE 2.0 will support it in CS5.5...? The odd thing is that Acrobat is a selectable item in the list of applications when putting together my package in AAMEE 2.0 and I have selected it...but it never installs.

Am I missing something bigger?

M
mark30
Participating Frequently
June 24, 2011

I don't understand why the Acrobat customization wizard can be so easy and intuitive, but AAMEE is do difficult. All I really want to do is create an installer that holds the serial number and suppresses the EULA, etc. I still want a double-click installer to run from a network share, but AAMEE doesn't seem to provide that. Or am I missing something?

J
jackb101
Participating Frequently
June 27, 2011

no you are not missing anything. the whole thing is a pain.

AAMEE does work.. but not for Acrobat. it creates export packages for Photoshop / Illustrator / InDesign etc that you can install.

if you have one of the create suites with Acrobat included makes sure you install Acrobat before you install the Photoshop etc packages or Acroabt won't be correctly licienced.

whoever came up with this instillation plan has obviously never rolled out software before!

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity Manager
Community Manager
May 23, 2011

AAMEE doesn't support Acrobat. You can (and must) deploy Acrobat separately. Customize it with the Wizard and deploy via your favorite method as descibed in the Acrobat Admin Guide. I don't have the answer to the license question at the moment.

http://blogs.adobe.com/oobe/2011/01/aamee-and-the-suites.html

Ben

D
deanyamaAuthor
Participant
May 23, 2011

Ben,

Thanks for responding.  I've seen your replies in other threads and your link that "AAMEE doesn't support Acrobat", and I'm not suggesting that it does.  What I'm requesting is information from Adobe or others on something that IS supported.  The previous workflow of using AAMEE for the Suite and the CW for Acrobat does NOT work with 5.5.  With 5.0 Adobe provided a separate serial number for Acrobat 9.  That serial number is now supposed to be the Suite serial number in 5.5, but the CW won't take it.  It gives an "Invalid serial number."

For reference, this poster is having the same issue.

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity Manager
Community Manager
May 31, 2011

hi,

i have got some new liciences for design standard 5.5 and need help.

i want to roll out the software though Microsoft System Center Essential 2010.

I have used AAMEE to create the package for Photoshop/Indesign/Ilustrator and it creates the exception folder for Acrobat Pro.

the problem is that i have to create 2 packages in System Center Essentials - one for the photoshop etc and one for Acrobat.

The next problem is that you cannot tell System Center Essentials in which order to install the software.

it is my understanding that you have to install Acrobat Pro before the other software for the liciencing to work.

I have to say this is crazy.

Why does the Design Standard serial not work in Acrobat Pro through the Adobe Customisation Wizard if you get Acrobat Pro as part of the Design Standard Suite.

Otherwise you should give me a serial for Acrobat Pro that will work so i can roll out the software properly.

thanks

jack


Hi Jack,

If you read the thread above you'll see you should not use a serial for Acrobat deployments included with the Suite. Refer to the deployment guide linked to above. Once you've followed the instructions, if you have other issues with SCE, repost here.

thanks,

Ben

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