Enterprise Plan (VIP) renewal

Hello Team,

Been trying to renew our VIP plan for weeks but no response from Adobe.

I've sent many emails to Support and my Account Manager to get it processed.

I haven't received any emails or calls back.

I even received an undelivered email message because your mailbox was full.

No idea if the account manager is still there as we seem to get different one after a few months.

Please can someone assist

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Correct answer kglad

Nothing on the forums, I'm opening a chat window to see I can get support there.

Why has nobody replied to my emails from weeks ago?

This isn't great service

i don't know about your email contact. eg, are you using a valid address etc.

update this thread after using your console.

Community Expert

repost (here) if you get no response from a badged adobe employee here in the next 24 hours.

Participant

Thanks, Will do.

Also, do you know if there is a dedicated line for enterprise support?