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Paul36022055tpiv
Participant
June 12, 2025
Answered

Feature Request: Log User last sign-in time

  • June 12, 2025
  • 2 replies
  • 518 views

As a license Admin, it is essential to keep track of user licenses as people join, leave and change roles within the business.

Currently there is no way to track even basic usage of Adobe software.  We need an option to see the last sign-in time for a user at a minimum, and ideally that data on a per application basis, so that we can see what software users are running to ensure we have the correct license applied.

 

I'm not asking for any detailed tracking, but the user has to be signed in to their Adobe account within the software, e.g. Adobe Acrobat, and presumably when the application is launched this performs an authentication interaction with the Adobe platform, so it would be very easy to give a last signin time.

Correct answer Anshul_Nautiyal

Hi @Paul36022055tpiv,

 

Thank you for sharing your feedback. We understand how critical it is for license administrators to have greater visibility into user activity, particularly in dynamic environments where team members may frequently join, leave, or change roles.

Currently, the Adobe Admin Console does not display the last sign-in time for users. However, we’ve noted your request and will share it with the appropriate product teams for future consideration.

In the meantime, you may find this related discussion helpful: Users in Admin Console - Last Login Time and Filtering.

We appreciate your patience and encourage you to continue sharing your suggestions. Please feel free to follow this thread for any future updates.

Regards,
^AN

2 replies

K
Ken33515766zamd
Participant
September 11, 2025

 

To Adobe Support-

How is this consider acceptable answer, as a license administrator for a company who's fuduciatory responsibllity is to manage expenditures and cannot just provision new licenses without any metrics.  Adobe can easily tell you when you  are not licensed for decades but somehow cannot provide their customers that last access time.  This is absolutely unacceptable for a software organization of this size.

    A
    Community Manager
    Anshul_NautiyalCommunity Manager
    Community Manager
    September 11, 2025

    Hi @Ken33515766zamd,

    Thank you for voicing your concerns. We completely understand your perspective—having visibility into license usage is a critical need for administrators, especially when making cost-effective decisions about provisioning.

    At present, the Admin Console does not provide the last sign-in details. This feedback has been shared with the product team for further evaluation. 

    We absolutely recognize that effective license management requires actionable insights, and we appreciate you taking the time to raise this. Please continue to share your use cases, as it helps us prioritize improvements that matter most to administrators like you.

     

    Regards,
    ^AN

    A
    Community Manager
    Anshul_NautiyalCommunity ManagerCorrect answer
    Community Manager
    June 12, 2025

    Hi @Paul36022055tpiv,

     

    Thank you for sharing your feedback. We understand how critical it is for license administrators to have greater visibility into user activity, particularly in dynamic environments where team members may frequently join, leave, or change roles.

    Currently, the Adobe Admin Console does not display the last sign-in time for users. However, we’ve noted your request and will share it with the appropriate product teams for future consideration.

    In the meantime, you may find this related discussion helpful: Users in Admin Console - Last Login Time and Filtering.

    We appreciate your patience and encourage you to continue sharing your suggestions. Please feel free to follow this thread for any future updates.

    Regards,
    ^AN

      S
      Sabrina23824078ld7p
      Participant
      November 11, 2025

      I want to jump on Paul's question and also request license usage visibility.  Every other software uses allows me to see who is using it, for how long, and last usage date.

      A
      Community Manager
      Anshul_NautiyalCommunity Manager
      Community Manager
      November 11, 2025

      Hi @Sabrina23824078ld7p,


      Thank you for sharing your feedback. We understand how important it is for license administrators to have better visibility into user activity.

      At this time, the Adobe Admin Console does not display the last sign-in time for users. However, your feedback has been shared with the appropriate product teams for future consideration.

      There is currently no confirmed timeline for this feature’s release, but we will update this post as soon as it becomes available.

      We appreciate your patience and encourage you to continue sharing your suggestions. Please feel free to follow this thread for future updates.

      Regards,
      ^AN

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