Federated IDs - Create Directory not available

It's Adobe, did you expect something better?  Confirming August 2025 that this is still an Adobe problem.  I mean sure they discontinued Perpetual licensing with Adobe Acrobat 2020, and sure their subscription pricing means you'll spend twice as much as what you did before, and sure their customer service is outsourced to the cheapest bidder, but on the positive side....um..I got nothing.  Enterprise or Teams... Pay up to use an option that is considered normal security practice by almost every other software company. 

Unreal, How in 2025 is SSO an optional Add-on only associated with an Enterprise license?

This is increadibly backwards and dissapoint behaviour from a Security perspective as well as obstracting all of the good work around Self Service Purchasing of licenses.

Do better.

You'll have to pay the SSO Tax by upgrading to Enterprise just to secure your employees data with this best practice. They understand no other features are necessary, but this is a great way to increase profits for a security feature that should be included. But, good luck trying to reach a human being to secure your upgrade to enterprise. Please don't use chat as it appears completedly broken. Thanks.

2023 and still a thing.

This is a default feature on a lot of products nowadays, even loads of free plugins for wordpress etc.

Security (and central management) features, such as federated logins, sync and SSO should be included in all business packages, not only enterprise.

Hello there,

We have reviewed your account which you have utilised to post here and found that you are using a Creative Cloud Teams subscription. 

Federated ID's are specific to Creative Cloud Enterprise, hence you will not see Create Directory button in the Admin Console. 

To know more about it and the difference between different types of Identittes, please read the following help document: Identity Types.