• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How and where can I change my age?

New Here ,
Jun 05, 2023 Jun 05, 2023

Copy link to clipboard

Copied

I wanted to use the new ai tool, but it says I´ve to be 18 to use it. I am, but how and where can i change it?

TOPICS
Manage account

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 05, 2023 Jun 05, 2023

Hi Maximilian303004702s37

 

Try and reset your Adobe ID password which should give you an option to update your DOB, however if your ID is managed by your IT team, reach out to them to update DOB

 

Regards

Rohit 

Votes

Translate

Translate
Adobe Employee ,
Jun 05, 2023 Jun 05, 2023

Copy link to clipboard

Copied

Hi Maximilian303004702s37

 

Try and reset your Adobe ID password which should give you an option to update your DOB, however if your ID is managed by your IT team, reach out to them to update DOB

 

Regards

Rohit 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 12, 2023 Jun 12, 2023

Copy link to clipboard

Copied

wrong .. I changed password for no reason.. thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 12, 2023 Jun 12, 2023

Copy link to clipboard

Copied

@JasonTrimz 

 

see my above message.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 16, 2023 Jun 16, 2023

Copy link to clipboard

Copied

LATEST

There currently isnt a solution to do so. Dont waste your time. Adobe needs to actually create a link on the adobe ID account side to make these changes on our end instead of the laughable suggestion to go to behance and somehow expect a random pop up that asks for your DOB that doesnt actually exist.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 05, 2023 Jun 05, 2023

Copy link to clipboard

Copied

from, https://helpx.adobe.com/photoshop/using/generative-fill.html

 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines