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Participant
June 5, 2023
Answered

How and where can I change my age?

  • June 5, 2023
  • 2 replies
  • 2443 views

I wanted to use the new ai tool, but it says I´ve to be 18 to use it. I am, but how and where can i change it?

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Correct answer rpandita

Hi Maximilian303004702s37

 

Try and reset your Adobe ID password which should give you an option to update your DOB, however if your ID is managed by your IT team, reach out to them to update DOB

 

Regards

Rohit 

2 replies

kglad
Community Expert
Community Expert
June 5, 2023

from, https://helpx.adobe.com/photoshop/using/generative-fill.html

 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

rpandita
Community Manager
rpanditaCommunity ManagerCorrect answer
Community Manager
June 5, 2023

Hi Maximilian303004702s37

 

Try and reset your Adobe ID password which should give you an option to update your DOB, however if your ID is managed by your IT team, reach out to them to update DOB

 

Regards

Rohit 

Participant
June 12, 2023

wrong .. I changed password for no reason.. thanks

kglad
Community Expert
Community Expert
June 12, 2023

@JasonTrimz 

 

see my above message.