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Participant
December 16, 2015
Question

How can I specify the proxy address for the RemoteUpdateManager

  • December 16, 2015
  • 1 reply
  • 732 views

Hi all,

I try to deploy the update via the "RemoteUpdateManager" but I cannot specify the proxy address used for our proxy.pac ?

So can you help me to resolve this issue ?

Thanks

    This topic has been closed for replies.

    1 reply

    Participant
    December 18, 2015

    Any news ?

    What is the email address to open a real ticket to Adobe ?

    I pay a lot for the sypport and we can only do a chat (never reply) or phone contact.

    Thank you in advance.

    alisterblack
    Community Manager
    Community Manager
    December 18, 2015

    Have you see the online documentation for RUM?

    This details how to set the proxy:

    The following command invokes Remote Update Manager on the client machine that requires a proxy server

    user name TestUser and the proxy server password _27Dtpras?!

    RemoteUpdateManager --proxyUserName=TestUser --proxyPassword=_27Dtpras?!


    For details of supported proxy environments see: https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html


    To contact support the best way is to go via your Enterprise Dashboard Support tab and open a case directly from there.


    If you don't have access to the Enterprise Dashboard support can be accessed via https://helpx.adobe.com/contact.html