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How can I specify the proxy address for the RemoteUpdateManager

New Here ,
Dec 16, 2015 Dec 16, 2015

Hi all,

I try to deploy the update via the "RemoteUpdateManager" but I cannot specify the proxy address used for our proxy.pac ?

So can you help me to resolve this issue ?

Thanks

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New Here ,
Dec 18, 2015 Dec 18, 2015

Any news ?

What is the email address to open a real ticket to Adobe ?

I pay a lot for the sypport and we can only do a chat (never reply) or phone contact.

Thank you in advance.

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Adobe Employee ,
Dec 18, 2015 Dec 18, 2015
LATEST

Have you see the online documentation for RUM?

This details how to set the proxy:

The following command invokes Remote Update Manager on the client machine that requires a proxy server

user name TestUser and the proxy server password _27Dtpras?!

RemoteUpdateManager --proxyUserName=TestUser --proxyPassword=_27Dtpras?!


For details of supported proxy environments see: https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html


To contact support the best way is to go via your Enterprise Dashboard Support tab and open a case directly from there.


If you don't have access to the Enterprise Dashboard support can be accessed via https://helpx.adobe.com/contact.html


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