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Hi all,
I try to deploy the update via the "RemoteUpdateManager" but I cannot specify the proxy address used for our proxy.pac ?
So can you help me to resolve this issue ?
Thanks
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Any news ?
What is the email address to open a real ticket to Adobe ?
I pay a lot for the sypport and we can only do a chat (never reply) or phone contact.
Thank you in advance.
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Have you see the online documentation for RUM?
This details how to set the proxy:
The following command invokes Remote Update Manager on the client machine that requires a proxy server
user name TestUser and the proxy server password _27Dtpras?!
RemoteUpdateManager --proxyUserName=TestUser --proxyPassword=_27Dtpras?!
For details of supported proxy environments see: https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html
To contact support the best way is to go via your Enterprise Dashboard Support tab and open a case directly from there.
If you don't have access to the Enterprise Dashboard support can be accessed via https://helpx.adobe.com/contact.html
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