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Tatiane23208074f82j
New Participant
February 7, 2025
Answered

How many users at the same time?

  • February 7, 2025
  • 1 reply
  • 1063 views

I have some questions about Creative Cloud for Teams.

I need to use Illustrator and Indesign, and my colleague uses After Effects and Premiere. By purchasing 1 license, can we both install CC on our devices and use it at the same time?  

Can we share the same e-mail address in order to use CC in each device?

 

    Correct answer Anshul_Nautiyal

    Hi @default2295059700k3hb,

     

    Thank you for reaching out.

    If your workplace requires two users to work on separate devices simultaneously, two Creative Cloud for Teams licenses must be purchased. Each license is assigned to an individual user and requires a unique email address for their Adobe ID.

    Additionally, these licenses can be managed efficiently through the Adobe Admin Console, allowing administrators to assign and reassign them  as needed. 

    Creative Cloud for Teams licenses cannot be shared between multiple users. If both you and your colleague need access to different applications on separate devices at the same time, each of you will need a dedicated license registered to a distinct email address.

    Should you have any further questions or require additional assistance, please feel free to ask.

    Regards,
    ^AN

    1 reply

    A
    Community Manager
    Anshul_NautiyalCommunity Manager
    Community Manager
    February 7, 2025

    Hi @Tatiane23208074f82j,

    Thank you for reaching out.

    A Creative Cloud for Teams license is assigned to an individual user, and each user must have a unique email address for their Adobe ID. A single license cannot be shared, and each user requires their own license to use different apps on separate devices.

    While a licensed user can install Creative Cloud apps on two devices, they cannot use them simultaneously. For more details, please refer to the following guide: Install and use Creative Cloud apps on multiple devices.

    To work simultaneously, separate licenses are required, which can be managed via the Adobe Admin Console. Let me know if you have any other queries.

    Regards, 
    ^AN

    D
    default2295059700k3hb
    New Participant
    February 10, 2025

    Thank you for your reply!

    Actually, it's not very clear in Portuguese how exactly the CC for Teams work. The plan I used to have for the last years is the Enterprise.

    So, if my workplace wants two different users to work on separate devices at the same time, it needs to purchase 2 CC Teams licenses, each one assigned to a different e-mail address? 

     

    Thank you again for the help.

     

    A
    Community Manager
    Anshul_NautiyalCommunity ManagerCorrect answer
    Community Manager
    February 10, 2025

    Hi @default2295059700k3hb,

     

    Thank you for reaching out.

    If your workplace requires two users to work on separate devices simultaneously, two Creative Cloud for Teams licenses must be purchased. Each license is assigned to an individual user and requires a unique email address for their Adobe ID.

    Additionally, these licenses can be managed efficiently through the Adobe Admin Console, allowing administrators to assign and reassign them  as needed. 

    Creative Cloud for Teams licenses cannot be shared between multiple users. If both you and your colleague need access to different applications on separate devices at the same time, each of you will need a dedicated license registered to a distinct email address.

    Should you have any further questions or require additional assistance, please feel free to ask.

    Regards,
    ^AN

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