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New Participant
October 27, 2019
Question

how to active with existing key itself

  • October 27, 2019
  • 1 reply
  • 372 views

i have the key for Acrobat Professional XI, due to my mac OS update the previous version not working so i have removed and installed the Acrobat DC version but it showing for 7 days and how to do activities with the existing key itself.

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    1 reply

    Brainiac
    October 27, 2019

    This is a new product, a major upgrade. You must subscribe to use the new Acrobat DC.

    New Participant
    October 27, 2019

    But already we have a subscription, and keys then why need to be new???

    Brainiac
    October 27, 2019

    its an institution subscription, KAIST.


    In that case you need to go through your institution's administrator, to find out how to run any upgrade you are entitled to. You cannot download from Adobe's site to get newer product.