How to change user name after account was created

Forum|Forum|4 years ago
August 13, 2021
1 reply
11310 views

Is there a way to change the user name after their account has been created? i dont see the options to do that under their user profile.

I see the options to edit products, user groups, and admin rights. but i cant figure out how to change their name (or email). Their is no edit options for user details.

if anyone can help me thank you

Correct answer Bani Verma

Hi there,

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own.

To know how to edit user details, please see: https://helpx.adobe.com/au/enterprise/using/manage-users-individually.html

Let us know if this helps.

Bani Verma

Correct answer

Community Manager

Hi there,

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own.

To know how to edit user details, please see: https://helpx.adobe.com/au/enterprise/using/manage-users-individually.html

Let us know if this helps.

J

JARED29968808nmnr

Participant

This is untrue or broken.

Bani Verma

Community Manager

Hi there,

Please elaborate a little more. Users can only change their usernames once their accounts are created and they receive an invitation email. Admins can only make changes to user details if your organization owns the domain.

Hope this helps.

^BS

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