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T
tim_brown@carmax.com
Participant
June 18, 2013
Question

How to configure C.C. in a proxy/firewall/enterprise environment?

  • June 18, 2013
  • 1 reply
  • 7615 views

Looking for some answers: It seems that Adobe Application Manager does not currently work with proxies. Is this correct?

It also seems that the Creative Cloud packager also does not work behind a proxy nor does any automatic updates. What are some options for those in an enterprise environment? From what I've read and have been told via tech support, not much at all.

It seems that if we install Creative Cloud on our machines, we have to download and manually install the updates? That's not very "cloud" like.

    This topic has been closed for replies.

    1 reply

    Bjorn Syse7653709
    Bjorn Syse7653709
    Known Participant
    July 10, 2013

    I'd like some answers on this issue aswell.

    T
    tim_brown@carmax.comAuthor
    Participant
    July 10, 2013

    Currently there are no answers.

    We're proceeding with installs of CS6.

    Another Andy
    Another Andy
    Participant
    September 9, 2013

    I've gotten a temporary solution. We're behind an automatic proxy configuration script, a .pac file, which Adobe Creative Cloud does not understand how to read.

    However, we noticed that if I changed it to a static proxy, that is, the IP/hostname and port - it suddenly works. I can now install the CC apps. It's not a permanent solution though because apparently it snaps back after a while due to company policy.

    btw, suddenly I can also install Autodesk Fusion 360 aswell!

    Perhaps you could try using a static proxy if possible for you.

    Regards

    - björn


    A static proxy IP placed in the internet settings dialog (PC - Win 7) worked for us — at least to get app downloads and updates working.

    As for syncing, Kuler and even Online Help apps cannot see the internet through our proxy settings.

    http://forums.adobe.com/message/5660678#5660678

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