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I previously bought 3 full adobe creative licenses from a reseller but now they have expired.
I accidentally added 3 licenses to my profile( VIP) from the adobe site.
How do I delete them from my profile?
they have been added but cannot be used because they are still to be paid and I don't want to pay them.
Thank you
Thanks for reaching out to us.
If you have purchased your licenses from a reseller, please get in touch with the reseller as they will be able to place a retun order for the licenses which dont need and wish to return.
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i assume you have a teams or enterprise subscription, correct?
<moved from account, payment & plan>
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yes
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open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html
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Thanks for reaching out to us.
If you have purchased your licenses from a reseller, please get in touch with the reseller as they will be able to place a retun order for the licenses which dont need and wish to return.