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ericr18131348
Participating Frequently
April 23, 2015
Answered

How to determine Which Acrobat DC version is installed? Pro or Std

  • April 23, 2015
  • 2 replies
  • 43509 views

I need to track which computers have which version for Licensing and update purposes. I use Dell K1000 for tracking and updating. With Acrobat XI, Pro and Standard had different uninstall registry keys so I was able to track them with a simple check for which registry key was on the computer. They would also show up separately in Dell Case stating Pro or Standard. However, With Acrobat DC the uninstall keys are the same and they both only show up as Acrobat DC in Dell K1000. How does Acrobat DC determine which version is installed and how can I duplicate it so I can count used license and install the correct updates?

    This topic has been closed for replies.
    Correct answer EnterpriseHelp

    The answer was posted in this thread. See Identifying Existing Installs — Enterprise Administration Guide

    Ben

    2 replies

    harry10
    harry10
    New Participant
    December 3, 2015

    Seriously? Not way to identify licence key on installed version of adobe?

    EnterpriseHelp
    Community Manager
    EnterpriseHelpCommunity ManagerCorrect answer
    Community Manager
    December 3, 2015

    The answer was posted in this thread. See Identifying Existing Installs — Enterprise Administration Guide

    Ben

    A
    Anonymous
    December 3, 2015

    I am not sure who marked this as a correct answer but this, I feel, should just be a work around until the GUID for the software versions is corrected. TagVault.org was a dead end when trying to pull SWID information.

    S
    Adobe Employee
    Steve Cordero
    Adobe Employee
    April 24, 2015

    The GUIDs should be different.  The ETK documents the differences:  Identifying Existing Installs — Enterprise Administration Guide

    E
    ericr18131348Author
    Participating Frequently
    April 24, 2015

    I went to the ENU_GUID on both machines and they are Identical for Acrobat DC Pro and Standard

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\2015\Installer

    ENU_GUID {AC76BA86-1033-FFFF-7760-0E0F06755100}

    I do agree that Acrobat XI this did work and I was using it to verify. I did notice that when I used 7zip to extract the installers for the customization tool that both the standard and pro had the AcroPro.msi. In Acrobat XI the standard version had AcroStan.msi. I just re-downloaded Acrobat DC Standard and extracted the file again. The standard still has the AcroPro.msi inside it. I think this is why the GUIDs are the same for Acrobat DC.

    The Acrobat DC title bar does state Pro and Standard correctly.

    Product Download from the Adobe LWS website:

    Adobe Acrobat Standard DC 2015 Installer for Windows

    Extract with 7zip and it has the AcroPro.msi inside

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