How to open a company account for Adobe Admin Console ?

[IT28097869gp7x]

Hey,

 as mentioned: I manage a company, which is using different Adobe licenses on mutliple personal accounts. This is annoying and difficult to manage. I just can't find a way to level my account up to a company / business account, which is allowed to use Admin Console.

I want to use this account as a company / business account. 1 license is running on it. 

Can i level it up to a business account ? How ?

Do i have to create a new business account ? Can i collect all of our licenses together in one business account ?

Best regards

[kglad]

you would need to cancel the personal subscriptions and start a teams or enterprise subscription.  you should do that with the help of adobe support so you avoid early cancellation penalties.

go here https://www.adobe.com/creativecloud/business-plans.html?plan=team&step=2&newid=713 and click request a consultation at page bottom.

[IT28097869gp7x]

Adobe Support ignored me on this topic for the last year.

[kglad]

did you request a consult previously?

[IT28097869gp7x]

The IT employee in charge before i arrived. The employee even did it with this account. They just ignored the requests.

[kglad]

i can't help you with what happened in the past.  do you want help now?

[Kevin Stohlmeyer · Accepted solution]

@kglad dont cancel - Adobe can migrate personal accounts one-time only to business under Teams/Enterprise. Cancelling before then breaks and then requires manual migration.

[kglad]

understood.  that's part of why i said to use adobe support to make the change.