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New Participant
July 29, 2015
Question

How to setup the client? - Remote Update Manager without AUSST

  • July 29, 2015
  • 1 reply
  • 3919 views

Hi

I made a update package for the employers that do not have admin rights.

The installation of the package works on my computers when running the setup. (as admin)

I am now going to deploy the update-pageage for the clients, but I feel the link here are missing information:

https://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html

Do I need to copy the "RemoteUpdateManager.exe" to the client and run it one time with admin privileges there first?

How to I tell the client where the new package is?

Can I then run the software from my computer to update the clients later?

Regards

Andreas

    This topic has been closed for replies.

    1 reply

    Ashubijalwan1
    Adobe Employee
    Adobe Employee
    July 29, 2015

    Hi Andreas,

    Remote update manager enables the update with out setting up AUSST. You can run the RUM with channel IDs for each application and it should update the app silently.

    If you do not want the products/components on client machines to directly download the updates without admin intervention, suppress manual updates while creating the package. For more information on how to do this, see the description of the Configure Package screen in the “Creating Deployment Packages” article.

    Remote Update Manager will work whether or not you have suppressed manual updates on client machines.

    Thanks,
    Ashish

    Known Participant
    September 3, 2015

    I hope you don't mind me asking but how exactly do you install RUM? I am on OS X 10.10

    meheboobk84921028
    New Participant
    September 1, 2016

    Dave,

    When you install the Creative Cloud packager it generally goes into windows at folder location below:

    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities

    Thanks

    Mandhir


    Hi,

    I followed below link to update Adobe Updates remotely

    Use Adobe Remote Update Manager

    But , as described in that KB RemoteUpdateManager folder will be located at "C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager" location , but it is missing.

    Even, Location
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities

    is also missing. !


    My System is Windows 10 Pro.


    Please provide me a solution ASAP.

    Mandhir Bhatiaa