I have installed adobe DC on a computer. After install the program opens and then closes.

[kevinm15945197]

I have installed dc pro on a couple of computers and they open and then close.

[kglad]

what os?

any errors during installation?

do you have a subscription or classic license?

[kevinm15945197]

No errors during installation. Windows 7 Pro. Just purchased a subscription.

Thanks,

Kevin McFall

Operations Management Support

Peters’ Drilling and Pump Service

530-273-8136 Fax 530-273-1213

[kglad]

did you use the app from here https://creative.adobe.com/products/creative-cloud and to install your acrobat?

if not, use your control panel to uninstall acrobat

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

install the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[kevinm15945197]

No I did not use 1. I have 6 computers that I have sent out invitations via email to load software.

Thanks,

Kevin McFall

Operations Management Support

Peters’ Drilling and Pump Service

530-273-8136 Fax 530-273-1213

[kglad]

do you have an enterprise or team license?

[kevinm15945197]

Team License

Thanks,

Kevin McFall

Operations Management Support

Peters’ Drilling and Pump Service

530-273-8136 Fax 530-273-1213

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

[kevinm15945197]

Thanks,

Kevin McFall

Operations Management Support

Peters’ Drilling and Pump Service

530-273-8136 Fax 530-273-1213