I have installed adobe DC on a computer. After install the program opens and then closes.

I have installed dc pro on a couple of computers and they open and then close.

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Community Expert

what os?

any errors during installation?

do you have a subscription or classic license?

Participant

No errors during installation. Windows 7 Pro. Just purchased a subscription.

Thanks,

Kevin McFall

Operations Management Support

Peters’ Drilling and Pump Service

530-273-8136 Fax 530-273-1213

Community Expert

did you use the app from here https://creative.adobe.com/products/creative-cloud and to install your acrobat?

if not, use your control panel to uninstall acrobat

restart your computer (don't skip this)

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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