I want to clean install a Mac of the company, but don't know what the license or serial number is to reinstall the creative suite.

[rubenc1991]

I want to perform a clean install on a Mac of the company, but don't know the license or serial number to reinstall the creative suite.

Also have no idea where it has been bought.
Where do I go from here?

Kind regards

[khatwani]

hi,

This might help you : Find your Adobe product serial number quickly

~Jitendra

[Test Screen Name]

You certainly need to know the serial number. Did you install it yourself, using your own Adobe ID? If so, check your Adobe account, it may be shown there.

Also which version of Creative Suite and what system?

[rubenc1991]

I pretty much have nothing to start with.
Nobody here knows who installed it and where it's been bought. It's just on this mac and it's working.
I was hoping that someone in the big Adobe office could look up what our company bought and could provide us with serial/license info.

[khatwani]

As you are said that it is an enterprise account , so enterprise team might help here.

moving this thread to : Deployment for Creative Cloud Team, Enterprise, & CS