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A
Anonymous
September 16, 2015
質問

I want to clean install a Mac of the company, but don't know what the license or serial number is to reinstall the creative suite.

  • September 16, 2015
  • 返信数 3.
  • 297 ビュー

I want to perform a clean install on a Mac of the company, but don't know the license or serial number to reinstall the creative suite.

Also have no idea where it has been bought.
Where do I go from here?

Kind regards

    このトピックへの返信は締め切られました。

    返信数 3

    A
    Anonymous
    September 16, 2015

    I pretty much have nothing to start with.
    Nobody here knows who installed it and where it's been bought. It's just on this mac and it's working.
    I was hoping that someone in the big Adobe office could look up what our company bought and could provide us with serial/license info.

    khatwani
    Adobe Employee
    khatwani
    Adobe Employee
    September 16, 2015

    As you are said that it is an enterprise account , so enterprise team might help here.

    moving this thread to : Deployment for Creative Cloud Team, Enterprise, & CS

    T
    Test Screen Name
    Legend
    September 16, 2015

    You certainly need to know the serial number. Did you install it yourself, using your own Adobe ID? If so, check your Adobe account, it may be shown there.

    Also which version of Creative Suite and what system?

    khatwani
    Adobe Employee
    khatwani
    Adobe Employee
    September 16, 2015

    hi,

    This might help you : Find your Adobe product serial number quickly

    ~Jitendra

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