Participant

Answered

Lost acesse to my behance

Forum|Forum|2 years ago
June 7, 2023
3 replies
3510 views

Hello I need help, I have a behance account that I can no longer access, the email I used for it, now I use for a new adobe account and I lost the old one, is this possible? The profile still exists

Acrobat

Correct answer hungp70213979

Request here and solved: https://adobe.ly/45ItR6p

"Your Behance profile was connected to a business account that has closed.

I've linked your Behance account to the Personal Profile of your AdobeID. To verify that the swap worked, please clear your browser cache OR open a Private Window on your browser and log in. After entering your email address, you should be met with a Profile Chooser; please choose Personal and log in."

hungp70213979

Inspiring

I got the same problem. Did you solve it? 😞

G

giovanna38270040mxy6

Participant

No 😭 nobody knows what happened to my account, still exists but I can't acess

kglad

Community Expert

@giovanna38270040mxy6

are you the same person as @giovanna30355161chi3 ?

M

Mark3086043306s6

Participant

Hi! I am experiencing the same problem, the old account exists but I cannot access it. The primary email nor the phone number is not in use anymore so I can't verify the account either

Abambo

Community Expert

Do you have the same problem with Behance?

ABAMBO | Hard- and Software Engineer | Photographer

kglad

Community Expert

Hi!

Yes, I have the same problem with Behance and in matter of fact that's the
account I am trying to access - https://www.behance.net/msalumaa

Best Regards,
Mark

@Mark3086043306s6

maybe @Ashish_Harrison can help you, too.

Ashish_Harrison

Adobe Employee

Hi @giovanna30355161chi3, you can share the old email address with me. I will check and will update you.

Please share your email in my Personal DM; please do not post that email in the forum. Thank you!

Regards,Ashish Harrison

N

Nadya31570285avft

Participant

Hi! I am experiencing the same problem, the old account exists but I cannot access it. The primary email nor the phone number is not in use anymore so I can't verify the account either.

I created an account https://www.behance.net/nadezhda1 in 2016 and now I want to delete it because I created a new one

Please help me

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