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chigginscaps
Participant
February 16, 2016
Answered

Mac OSX How to disable RemoteUpdateManager?

  • February 16, 2016
  • 1 reply
  • 727 views

We have been using RemoteUpdateManager and ARD to update our Macs remotely. A few that have Photoshop CC 2015 will not update to the latest version. Is it possible to disable RemoteUpdateManager and go back to the Adobe CC Desktop app and get updates or possibly download the updates and run them?

This topic has been closed for replies.
Correct answer alisterblack

Yes you can remove RUM from the local machines. For locations see here https://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html

An alternative is to use the Creative Cloud Packager to build an update package and push that out.

If you want to use the desktop app then make sure updates have not been suppressed. See Disable auto-updates in Adobe Creative Cloud and Adobe Creative Suite 6 apps

1 reply

alisterblack
Community Manager
alisterblackCommunity ManagerCorrect answer
Community Manager
February 17, 2016

Yes you can remove RUM from the local machines. For locations see here https://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html

An alternative is to use the Creative Cloud Packager to build an update package and push that out.

If you want to use the desktop app then make sure updates have not been suppressed. See Disable auto-updates in Adobe Creative Cloud and Adobe Creative Suite 6 apps

C
chigginscapsAuthor
Participant
February 17, 2016

Thanks that worked! The only issue I keep seeing is that now that I can run it manually it says that my version of Photoshop is updated but I know its not the latest version. I have been able to fix that issue by using Solution 4 (removing the opm.db file) here. That resolved the issue of the updates not appearing.

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