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예종한93400768
예종한93400768
New Participant
August 17, 2016
Question

My licensing package install is not working

  • August 17, 2016
  • 3 replies
  • 433 views

My licensing package install is not working.

I moved my license package file of Adobe CC to my new computer.

Then I set up Adove CC trial version, and installed all of these

-AdobeSerialization,

-helper.bin,

-prov,

-RemoveVolumeSerial

package files,

but it is not working.

Still my Adobe CC is trial.

My computers are all PC.

How can I solve this?

    This topic has been closed for replies.

    3 replies

    alisterblack
    Community Manager
    alisterblackCommunity Manager
    Community Manager
    September 1, 2016

    Did you run the serialization file created by Creative Cloud Packager?

    Did you have a valid volume serial number?

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    August 31, 2016

    Moving to Deployment for Creative Cloud Team, Enterprise, & CS​

    Ned Murphy
    Ned Murphy
    Brainiac
    August 17, 2016

    It is hard to tell from your explanation but it sounds like you might have tried to copy an installation from one machine to another.  That will not work.  You need to install Adobe software using installation files.

    Download/install the desktop application, sign in, install the subscription application(s).

    https://helpx.adobe.com/creative-cloud/help/download-install-app.html

    FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

    https://forums.adobe.com/thread/1962238

    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

    https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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