Named license in VM

[EUNKYUNG5DE8]

Is it available to use Named licenses with designated accounts instead of actual user accounts in VM?

[SuJoshi]

Hello,

Please check the support boundaries: 

https://helpx.adobe.com/in/enterprise/kb/technical-support-boundaries-virtualized-server-based.html
https://helpx.adobe.com/in/enterprise/using/creative-cloud-deployment-on-vdi.html

[EUNKYUNG5DE8]

Is it possible to create a virtual account in a VM environment and distribute it to public PC? Even if it is the user based license I think more people will use the license exceeding the number of users allowed to access the virtual environment. Is there any problem with the license policy?

[Stellar_gift5C3A]

Hi, 

Thank you for posting your query here.

Please be informed that only Acrobat has been designed and tested to be used in Virtual environment and other Creative Cloud named user licenses can be activated and supported only on Local computers with Local Admin rights.

Hope this helps.

[EUNKYUNG5DE8]

As far as I know, the new policy has different contents. 

https://helpx.adobe.com/in/enterprise/kb/technical-support-boundaries-virtualized-server-based.html
https://helpx.adobe.com/in/enterprise/using/creative-cloud-deployment-on-vdi.html

Do you have any information on this matter?

[Stellar_gift5C3A · Accepted solution]

Yes, 

As per the policy document, it If you run into issues on virtualized environments, Adobe Customer Care can help on a best-effort basis. Adobe Customer Care may not be able to resolve your issue depending on type of virtualization technologies.

Named user deployment works on "Dedicated virtual desktops" (also known as VMs) because this is similar to deploying on a local machine.

Every user who signs into the VM needs to Sign in with the registered email address on which the named user license has been assigned to. In Totality, the user will get Activation limit error, if the number of activations are identified in more than 2 devices ( be it Local or virtual).

For more queries, please feel free to contact Adobe Support Team as this is a peer to peer forums. 

Thank you.