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agatar53187043
agatar53187043
New Participant
July 7, 2017
Answered

Problem with business subscription

  • July 7, 2017
  • 2 replies
  • 261 views

Hello,

I have a problem with my subscription as below;

We paid and can't access now..where is a live support? I would like to speak with someone privately about my business subscription!

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Agata,

    I apologize for the troubles that you are facing while accessing your subscription.

    Please Contact Customer Care to reach the support via call/chat to talk privately about the subscription plan.

    In the meanwhile, you could also refer to "No Subscription Found. We couldn't find a Adobe Photoshop CC 2015 subscription" even though I subscribe to the Photosho… where the similar issue has been addressed.

    Please see Contact Support FAQ: Unable to reach support through the "Contact US" link if you are unable to reach support.

    Regards,

    Sheena

    2 replies

    kglad
    kglad
    Community Expert
    July 7, 2017

    [moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity ManagerCorrect answer
    Community Manager
    July 7, 2017

    Hi Agata,

    I apologize for the troubles that you are facing while accessing your subscription.

    Please Contact Customer Care to reach the support via call/chat to talk privately about the subscription plan.

    In the meanwhile, you could also refer to "No Subscription Found. We couldn't find a Adobe Photoshop CC 2015 subscription" even though I subscribe to the Photosho… where the similar issue has been addressed.

    Please see Contact Support FAQ: Unable to reach support through the "Contact US" link if you are unable to reach support.

    Regards,

    Sheena

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