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castleo68909612
New Participant
November 29, 2016
Answered

Proxy Password Keeps popping up. (PC)

  • November 29, 2016
  • 1 reply
  • 1876 views

I need some assistance, I have a company issued Dell PC running Creative Cloud. When working from home on a VPN the Proxy Password box keeps popping up. It pops up every 5 seconds and it won't let me close out of it. Task manager quit, reboot, etc. etc. it just won't stop! When it first popped up I thought I needed to log into it, and as I typed my user ID my ID will disappear. Basically I can't type anything into the user ID or Pass because the information just goes away.

I have been working on this computer with CC and the VPN for a couple months now and this has never happened.

Please help!

Thank you,

C~

This topic has been closed for replies.
Correct answer alisterblack

If the proxy prompt (may be something like 'server credentials required...') comes up when launching the application please disable the welcome screen in the application.

See Troubleshoot the Photoshop Welcome Screen

1 reply

alisterblack
Community Manager
alisterblackCommunity ManagerCorrect answer
Community Manager
November 30, 2016

If the proxy prompt (may be something like 'server credentials required...') comes up when launching the application please disable the welcome screen in the application.

See Troubleshoot the Photoshop Welcome Screen

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