Creative Cloud "File syncing disabled. Contact your IT administrator for details" ???

[amy.m.johnson2013]

I have tried a complete uninstall and re-install of all Adobe Products and the CC desktop app and I still get the error

"You don't have access to manage preferences for Syncing.

Permission from your IT administrator may be required."

Please help! I need to be able to access my synced libraries!

[Josephine5CF1]

I am in the same boat and have tried restarting my computer and uninstalling and reinstalling my Adobe apps. Still no avail. I still get the same message that "File syncing disabled. Contact your IT administrator for details"

[Emily5E99]

Same issue here. Removed all products and re-installed everything but still get the "file syncing disabled" error. 

[SavageSalad]

Does anyone have a solution to this problem? I am getting the same error message. I am not able to sync Adobe Capture files to Photoshop. 

[EstivaliH]

I also have this problem. Don't have access to any shared library or files because of this.

I have already checked with my IT admin and they haven't changed anything.

Also uninstalled everything Adobe and reinstalled it back + restarted my Mac several times and nothing changes.

I wonder when this will get resolved ???

[Abambo]

it admins are changing all the times something. CC app needs to run with elevated permissions.

[EstivaliH]

Yeah, I know what you mean.

However, I have another team colleague, same role, same permissions, and has the same access I have and his cloud is working perfectly fine...

So wonder what is actually wrong

[cwcampb]

Just noticed that this hasn't been resolved. For those who have IT administators creating the Adobe installer packages through the Adobe Admin Console there is a checkbox that needs to be unchecked to allow for Adobe cloud sync. See screenshot. 

[gabis38771490]

I don't know if this will help everyone-- but I went into Activity Monitor (Mac, Task Manager for PC) and closed out all of the Adobe Processes and CoreSync then restarted my computer and it started working again when I reopened Creative Cloud.