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VJDEVA
VJDEVA
Participant
May 28, 2020
Answered

Reset password for spark ids in admin console for users ?

  • May 28, 2020
  • 2 replies
  • 1290 views

how to reset password for spark ids in admin console for users ?

This topic has been closed for replies.
Correct answer VJDEVA

With the Help of Adobe Support ..Query is resolved.

It is just need required to revoked the directory od users.

 

2 replies

VJDEVA
VJDEVAAuthorCorrect answer
Participant
June 5, 2020

With the Help of Adobe Support ..Query is resolved.

It is just need required to revoked the directory od users.

 

Nikhil R Gupta
Community Manager
Nikhil R GuptaCommunity Manager
Community Manager
June 5, 2020

Hello Vijay,

Good to know that the issue is resolved. Hope everything will be stable now.

Take care and stay safe.

Regards,

Nikhil Gupta

    Nikhil R Gupta
    Community Manager
    Nikhil R GuptaCommunity Manager
    Community Manager
    May 28, 2020

    Hello Vijay,

    If you add the user for the first time on the Admin console and give them Adobe Spark product, they will receive an email to complete their account and set up a password.

    You can also send the password reset link to the end-users if they are added as Enterprise ID from the user's tab on the Admin console. You must open the user account and click on the send password reset link. Another way is that users can go to adobe.com and click on Forget password and the user will receive an email with a link and he/she can reset the password. This applies to both Enterprise and Adobe ID.

    Thanks,
    Nikhil Gupta

      VJDEVA
      VJDEVAAuthor
      Participant
      May 29, 2020

      My question is different Nikhil.

      Thank you for for your response.

       

      I want to reset passsword by own, as Admin user , same we do for other portal as well.

      But no Feature added here to reset password for your Organization peoples.

       

      Nikhil R Gupta
      Community Manager
      Nikhil R GuptaCommunity Manager
      Community Manager
      May 29, 2020

      Hello Vijay,

      If you want to reset the password for someone then it may not be possible. When you click on forget password it shoots an email to the end-user email address with a unique link to reset the password. What ID type the end-users have? Is it Adobe, enterprise, or Federated?
      https://helpx.adobe.com/in/manage-account/using/change-or-reset-password.html

      https://helpx.adobe.com/in/creative-cloud/kb/resend-password-reset-email-for-an-enterprise-id-user-in-adobe-a.html


      Thanks,
      Nikhil Gupta

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