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Participant
September 26, 2022
Answered

Roaming Profile space is over the limit.

  • September 26, 2022
  • 1 reply
  • 811 views

Hi,

I get a roaming profile error. I suppose this is due to a amount of data in 
C:\Users\????\AppData\Roaming\Adobe\CCX Welcome\ccd\assets.

When I delete the data, the error message is gone, but it looks like Adobe is copying the data again, so mroaming profile space is again over the limit.

 

What should i do?

This topic has been closed for replies.
Correct answer kglad

i don't think you can. contact your  admin to reset that limit


or adobe contact support and let us know if they can fix on their end.

 

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true.

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.p.s. you can also use twitter to tweet @AdobeCare.

1 reply

kglad
Community Expert
Community Expert
September 26, 2022

how large is that folder?

 

mine is just under 72mb.

wagnerxyAuthor
Participant
September 26, 2022

 

wagnerxyAuthor
Participant
September 26, 2022

The max. profil storage is from the admin-group limited to 50 MB, no way to change this value. How can I move or get rid of the data in CXX Welcome\ccd\  . That's the question.