Security zone registry settings is enabled. Error code 708

Forum|Forum|5 years ago
February 8, 2021
15 replies
304793 views

Has anybody encountered and resolved this problem? Downloaded CC desktop installer and received this error, even when running as administrator:

"Security zone registry settings is enabled. Please check. Error Code: 708"

I have no idea what this means. Any tips are appreciated!

Installation

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Correct answer dowlingm

I think the alternative installer has the same problem now. Here is the fix that worked for me:

Open elevated regedt32

go to HKLM\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings

change Security_HKLM_only DWORD from 1 to 0

execute the install

change it back or gpupdate.

Here's the getadmx page for the key in question:

https://admx.help/?Category=Windows_10_2016&Policy=Microsoft.Policies.InternetExplorer::Security_HKLM_only

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A

Anonymous

So after hours of running ProcMon to see what the issue is I found this page on adobes website.

The error itself turns out to be kind of generic, w/ a numbr of restrictions that could be blocking the install. For us its our heavily locked down group policy affecting what, where, and how applications can run.

This is a direct installer that allowed us to run installs using elevated privileges.
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

trus67276738

Participant

This installer still gives me the error. I'm thinking it has to do with a GPO that adds urls to trusted sites. Do you happen to know which URLS would need to be added to this? I found this https://helpx.adobe.com/enterprise/kb/network-endpoints.html

But man there are alot of them in there.

T

TGS5E57

Participating Frequently

Did you figure out which sites you needed to add?

D

default0h256yvf9lq5

Participant

We are having the same issue as of recent. We may need adobe input on this issue as this seems like the only thread on the internet relating to this error code.

A

Anonymous

My company is seeing this error on specific users. It is possibly related to security zone settings set for each user. Maybe looking at microsofts KB on " Internet Explorer security zones registry entries for advanced users" see if that offers a solution.

A

AlisaS

Participant

I'm having this issue as well!

T

tonya23588669

Participant

I have someone just have this issue. check where the file is listed and move it to another locations. Example: My Customer had the file in the Download folder and moved it the Desktop. from the Desktop they weres able to run the file from there.