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Sign In Loop

New Here ,
Dec 31, 2020 Dec 31, 2020

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Hi,

 

Everytime I try to open an Adobe app I get asked to sign in. As soon as I sign in sucessfully and select continue, it directs me straight back to the sign in page wihtout opening the app. Any help would be greatly appreciated. Thanks.

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correct answers 1 Correct answer

Adobe Employee , Jan 04, 2021 Jan 04, 2021

Hi there, 

 

As you have mentioned you are being repeatedly asked to sign in when trying to launch an Adobe app, please try the troubleshooting shared in the following help document to resolve this issue: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html.

 

Let us know if this helps. 

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Guest
Dec 31, 2020 Dec 31, 2020

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Moving thread to the Creative Cloud Services forum from Using the Community

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Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

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Hi there, 

 

As you have mentioned you are being repeatedly asked to sign in when trying to launch an Adobe app, please try the troubleshooting shared in the following help document to resolve this issue: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html.

 

Let us know if this helps. 

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